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Posts filed in ‘Online’


Get the Groupie badge on Foursquare

Aug 2010
08

This was originally intended for participants for SXSW 2010. You had to collect all 6 namecards of Foursquare employees at the event. Each of the name cards had a unique badge on it.

Then you had to go to http://foursquare.com/bizcard and click on the badges of all six. And you would get the Groupie badge.

Problem is, people found out about it and passed the list around to people who didn’t attend SXSW 2010.

People like me. ROFL.

Here is the list of the six badges you need to click on to get the free Groupie badge.


Download torrents anywhere: Torrific.com bypasses security

Aug 2010
04

Most offices and universities block torrenting into two very effective methods.

First, they employ a packet sniffer to detect when bittorrent packets are being downloaded and block them.

Second, they block all the usual ports that bittorrent clients use.

These methods still allow normal file exchange, as long as torrent files aren’t being delivered and received.

That’s how Torrific.com (used to be called btaccel.com) bypasses the usual security methods.

Torrific employs a web based torrent client. You tell it which torrents to download and Torrific downloads them to their own servers first. Then when the download is completed, you can download it from Torrific as a normal file.

Simple. You can download any kind of file of any size this way… as long your connection doesn’t time out. Which mine unfortunately does often.


Digital agencies in Malaysia need to stop being digital agencies

Aug 2010
02

I work in an advertising agency with a client that demands integration with digital components. But we have digital agencies in this country that work too much in their own little silo.

Yes, they understand how to build websites but they don’t understand how to market them. Nor do they want to. Simply because they’re not designed for marketing.

Digital agencies here prefer to perform all their marketing online. They keep using the same media: blogs, Facebook, emails etc.

This doesn’t work for two reasons.

In many countries (including this one), we don’t have the necessary numbers of web users. Most of them are centred in the cities, yet the vast majority of the market is in rural areas.

Second, of the small size of online users, digital agencies always propose online campaigns that only sophisticated web users will respond to. We don’t have the necessary numbers. And this only targets a certain age group whereas clients need campaigns for larger markets or different markets.

The solution is for digital agencies in this country to first accept that a purely-online campaign is not feasible. All those case study books and websites they get inspiration from are from countries that have the numbers. They have to stop looking at them and believing they can make campaigns as successful as those.

Secondly, digital agencies need to start hiring expertise with experience in broader campaigns. People who have experience in creating supporting sales and marketing materials like brochures, leaflets, billboards, posters, and of course guerilla media. All the items needed to propagate a URL.

Digital agencies need to stop and ask themselves: “You’ve built a really nice website. But how the heck are people going to know about it?”

Digital agencies need to stop thinking that marketing a website is TCP (The Client’s Problem) and take some responsibility for it.

Digital agencies need to stop being purely digital agencies. And start being a bit more like communication agencies.


I now work with Joomla, finally

Sep 2009
02

After such a long time, I’ve finally broken my Joomla cherry.

I’ve begun creating Joomla templates and using Joomla as my defacto CMS when making websites.

My new personal business website is at http://copywriter.my/.


Wifi phones

Dec 2005
05

This news about Philly’s metropolitan wifi LAN (MOWLAN) experiment isn’t new news. They’ve been talking about it for years. I came across the story a few years ago when I was researching a new idea that has yet come into fruition.

My idea was to eradicate cellphone networks and replace cellphones with wifi phones. Phones that work using VOIP.

I was inspired by the development of MOWLANS in Kuala Lumpur, Malaysia, where there is currently the world’s largest MOWLAN. Wifi phones would allow calls to other wifi phones to become absolutely free and calls to land-line phones or cellphones anywhere in the world to be cut as much as 50%. Wifi phones use practically the same technology to communicate by voice as you do using Skype.

Wifi phones aren’t new. Currently, they work exclusively with hotspots like the ones at Starbucks or the ones being established by more and more offices. There are two things holding back the development of wifi phones.

First, there is the lack of network coverage. But with the creation of MOWLANS, this is becoming a moot point. Already, MOWLANS have been established in small towns in the US where cabling is harder to setup and maintain than an internet connection via satellite.

Second (and this was the problem with the establishment of wifi phones in Malayia), the cellphone companies are too powerful. They blocked any talk of wifi phones and the spread of MOWLANS using threats of legal action.

So far, the Philly story hasn’t spoken a single word about wifi phones. But I’m pretty sure that VOIP companies like Vonage are already on the ball.


Openomy launches

Nov 2005
14

I just received an email telling me that Openomy.com has launched. Openonomy gives its users the ability to store files of up to 1 gig total on its servers. (There’s no copyright policy on the site that I found so I assume it can be used to store all kinds of video and audio files.) You can add tags to them to describe each file.

But Openonomy isn’t just a file system with tags. If it was, it would just serve as your own private online file catalog. Openonomy also allows its Ruby-savvy users to write applications to manipulate and present the tag data from your file system as well as the file systems of other users. It’s kind of like Ning.com in that sense, but only with the ability to manipulate file tag data.


Free Christmas present delivery

Nov 2005
12

Research shows that most online retailers are expected to offer free delivery this Christmas. So if your online shop isn’t giving free deliver, try shopping elsewhere.

A survey by Shop.org and BizRate Research suggests 79% of online retailers will offer free shipping with conditions such as a minimum order.


Techcrunch on how to pitch your dotcom

Sep 2005
10

This is a great article from Techcruch on ten things that tech companies can do to get blogged. It’s Techcrunch’s wishlist directed at all the PR reps who keep sending them stuff. But it makes a lot of sense. Most tech entrepreneurs already get most of the points. The ones that they keep missing are points 7 and 8.

7. Be descriptive. Tell me what your product does immediately in crisp and interesting prose that is FOA (Free Of Acronyms). FaceBook is a social networking site for college students. Pandora is a music recommendation engine. See? I need more details down the road, but give me something to hold on to before you jump into the cool way you’ve implemented ajax into the FAQs, or whatever.

8. Tell a Story. Bloggers want to tell a story. Help them. Pandora is different because they break down music technically – interesting! 60% of FaceBook’s users log in daily – wow! Writely is allowing people to visualize a world without thick clients – big story!

Tech entrepreneurs always fall in love with their technology. I’ve been pitched ideas revolving around Ajax and Ruby before. But when I respond with “But how is it different from this-or-that dotcom? And why will this-or-that user segment prefer it?”, I always get blank stares and stammering. The things is, tech entrepreneurs almost never think about who will be using their software or how they will use them before they start building them. The key to success always lies with focusing on the users, not on the sexiness of the technology. It’s pure commonsense.


Researching a client’s brands online

Sep 2005
06

Yesterday I touched on the topic of studying a company to make it inscrutable. That’s just one of the reasons I always conduct secondary research (research through the internet and other publications) on all my clients. What I look out for is brand impressions — anything that people think is important enough about a company, its products or its employees to mention. Some of the other reasons include:

  1. Understanding their marketing history and promotion efforts — because their target audience might remember what messages they sent out before
  2. Finding out what other people make of the company, the people who work in it and their products
  3. Finding out who are the stakeholders — people who have interest in the company or its products — and why they have an interest in them

I have a basic checklist of things I do when I conduct secondary research. For dotcoms, I only do internet research and never bother with paper publications, although I do always ask clients if anyone has written anything about them. You might find this checklist of sites useful since I’m not the only one who uses these techniques. I run all the searches for the company’s name, its website, the brand names for its products and the main people behind the company and the people in the development team. (Incidentally, I also run the same searches for each one of the client’s most prominent competitors.)

  1. Google.com — I only scan up to 200 entries unless a lot as been written about the company.
  2. Bloglines.com and Technorati.com — I look out for references in user blogs as well as industry blogs and employee blogs. Regarding employee blogs, I’m not really interested in them except for getting their impressions of the products and the company they work for and how popular their blogs are.
  3. Findarticles.com — I scan for references in the more popular web versions of industry publications.
  4. Whois.sc — I look up whose name is on the domain registration. Sometimes its important to make it anonymous but have the contact details correct.
  5. Urltrends.com — I check the number of incoming links and website prominence to compare with their competitors.

I don’t build a dossier on everything or on everyone. But I do make notes. It’s not important for me to bring up everything I find. Sometimes they just aren’t relevant to my branding objectives. But I do need to know who is thinking what so that I can segment the market accurately into primary audiences and secondary audiences — groups of people to whom I need to allocate my branding budget. Everything is really all about the money and how I spend it. But that’s a topic for another day.


The role and function of marketing communications in product development teams

Sep 2005
05

The ideal dotcom startup team seems to be CEO, CTO and COO or CFO. Now it’s all well and good to be product and business focused, but who’s looking out for the people who can make or break a business — the users and the public stakeholders? A CEO’s function is to provide strategic vision, a CTO’s to manage the development of the product and internal technologies, a COO or CFO is to look after revenue and expenditures. All these are full-time jobs with weighty responsibilities. Just as weighty as it is the CCO’s (Chief Communications Officer) job which is to manage the outgoing as well as incoming communications of the company as well as looking after its brands. Yet most dotcom startups completely sideline this essential function.

I had drinks with the joint CEOs of Mindvalley.com last night. Both very bright and clued-in guys who have great ideas for web services and products. They both have great vision and are very experienced at producing winning products and partnerships. And while they do know what their consumers want and how to deliver the goods, neither of them has marketing communications expertise and neither does anyone on their development team. Even while their products are in development, buzz still needs to be managed as first time users try out their beta products and talk about them. And someone needs to create marketing communications plans and execute them. Currently, they’re both handling these functions themselves but chinks are starting to appear. There’s not one but two faux Wikipedia pages to promote their products; glaring spelling errors in their marketing materials; use of a free blog host (Blogspot) for their company blog; and at least one instance of evoking the cliched Google’s Law. None of which set very good impressions on the techie crowd — the quintessential first-adopters. I’m not trying to be picky, but a startup that wants to engage the larger community has to first be inscrutably “Slashdot-ready” (and those guys do way a lot more researching).
Read the rest of this entry »


Preventing inline images from comment posters

Aug 2005
30

Chris Josephes writes in Oreillynet about an interesting method for finding out if an image that one of your visitors is hotlinking is instead sending a substituted image. Hotlinking is often a danger in forums and blog comments where there is no preset control over what is posted.

Chris says:

If any site user makes a posting that inlines images from a third party server, the editing software should retrieve the image twice using the HTTP HEAD method. For the first retrieval, don’t pass a Referer header. For the second retrieval, set a Referer header that would reference the full URL of the page that would eventually load the image. For both requests, the HTTP server headers Content-Length and ETag should return identical values. If they don’t, that means the web server is sending out different files. Make sure the comment poster is aware of this, and give them the opportunity to correct the problem.

This would be really nice if someone used this method in a plugin for blog CMSes.


Microformats aren’t relevant

Aug 2005
27

Microformats are sets of XHTML standards to present various bits of metadata on websites. They’re usually used for presenting trivial sets of metadata (hence the ‘micro’ monicker). Microformats include the XFN (XHTML Friends Network) and the rel=tag attribute for links.

The microformats.org site says that microformats are “Designed for humans first and machines second, microformats are a set of simple, open data formats built upon existing and widely adopted standards.” While I applaud the effort to make a standard to help developers, I’m not sure microformats is terribly relevant. I’d have to argue that humans don’t see the difference between one way of marking up and another, even if they are standardised. So it doesn’t make a difference to the population. You don’t have to look further than the XFN format for evidence of irrelevancy. It was proposed two years ago by Matt Mullenwegg and has yet to become anything more than an interesting idea. Microformats are certainly not “widely adopted”. But having said that, there is one popular microformat — Technorati’s rel=tag attribute. Unfortunately, the only one who seems to be using it is … yup, Technorati.


tagifieds.com - an open-ended bulletin board with tags

Aug 2005
20

Written using Ruby on Rails, Tagifieds.com could quite possibly be a work of genius. I haven’t decided yet. It’s still too new and I haven’t seen the full potential of it yet. In the “About” section, the creator insists that “It’s great for online classifieds, recipes, reviews, rants, scrapbooks, and useful information of all kinds.” Yes, it can be used for all those things, but I’m not sure whether this is the perfect format for any of them. It is a bulletin board, but more in the sense of the corkboard kind with all its chaos, not like the online kind which is often known as a forum. All the posts appear on the front page. And without categories, it may be hard to browse for things — you have to use the search function instead.


Akamai News usage index

Aug 2005
19

Akamai is tracking the number of people who are consuming news from news sites like CNN and BBC around the world. And its providing the numbers on its news usage zeitgeist page. In the last 24 hours six out of seven news site visitors get their news from American sites.


Online social tagging is not about sharing

Aug 2005
19

A landmark study from the HP research department finds that social bookmarking is less about sharing than we thought. A large portion of the tags on del.icio.us used by the study group to describe documents on the web were self-referencing (ie mycomments) or for self-organising purposes (ie toread). As an example, in the last 15 days, over 30,000 links had no tags in them, suggesting that they were less for sharing than for self-tracking. But this was not a study of motives, but rather of finding out how links were used and how they were being described. Probably the next step is to distribute a qualitative survey via del.icio.us to its users, asking for information to provide insights into motives of tagging.


Why should a software company GPL its code

Aug 2005
17

Here’s a very good discussion on Slashdot that revolves around business reasons for a company to GPL their code. Some of those include:

  1. Other people can fix your bugs and security holes for you
  2. No need to pay for beta testers
  3. Free development of new features, some of which you might not otherwise have thought of yourselves if you can get a development community started.
  4. Free positive P.R. for your company, especially if things really take off.
  5. Free advertising for your company as well if you brand the package with your company logo and colours by default.

The issues that came from this thread http://ask.slashdot.org/comments.pl?sid=159218&cid=13334726 are especially insightful.


Why NYT and Yahoo News’ need to track their stories is losing them readers

Aug 2005
08

Have you ever wondered why so few people bookmark New York Times stories on del.icio.us? I mean they hardly ever appear on the del.icio.us popular list. Not even the recent Karl Rove stories. There is a simple reason. If you have a look at the end of the url of each NYT story, there is a unique session id stuck on it (after .html). It serves no purpose except for NYT to track which pages you visit on the nyt.com site. But not everyone has the patience or the know-how to remove the unique session id data before they post the article to del.icio.us so that only the real url remains.

That means the same article may get posted to del.icio.us hundreds or thousands of times, but because the url is different every time, del.icio.us assumes they are all unique web pages because del.icio.us tracks them by url. As a result, it will appear as if the article has been unpopular.

This is not to say that NY Times articles don’t get passed around. They do. But only when some really popular site like Kottke or Techdirt has linked to them. Then the url they used (with the unique id) will get posted and re-posted. The unique id is great for tracking the popularity of stories and the flow of traffic on nyt.com, but the stories would be even more popular if people knew they were popular. That’s the whole point behind social bookmarking sites like Del.icio.us. To share articles you liked and to read articles recommended by others.

But NYT is not the only purveyor of this mistake. Yahoo News also adds an unnecessary user session id to the end of its urls. So no matter how many times their stories get posted to Fark.com or Metafilter.com, they never make the popular list either. It’s unnecessary because it would be just as simple to embed any user id into their webpages when they are dynamically being generated. And although it isn’t their problem, the admins of del.icio.us could take the initiative to strip session ids from urls. Why, because superfluous data is being added by their users into their database and this is causing errors in the popularity of articles on their site. So there are a few possible solutions, but it doesn’t look like any one is going to make the first move. So it’s up to you. The next time you post a NYT or Yahoo News article to Del.icio.us, please do remember to strip off the unique session id first.


Marketers should communicate more with server managers to prevent service failures

Aug 2005
05

A study called the Internet Campaign Effectiveness Study in the UK found that a lack of communication between marketing and IT is one of the key reasons why serious site failures occur. Site failures might mean slowing down of responses or errors in processing due to timeouts because of heavy traffic.

The study puts the blame heavily on marketers, suggesting that a lack of planning and goal setting coupled with a lack of understanding of the processing power required to service a block of visitors is creating unnecessary stress on existing processing power. I think this is quite unfair because it is notoriously difficult to gauge with any degree of accuracy the number of people who visit a site during or after a marketing campaign. Yes, a seasoned marketer using conventional media can estimate the degree of generated interest based on reach and persuasiveness of the message. But even if he were to supply those figures to a server manager, the manager wouldn’t really be able to tell how much processing power would be required to service the expected visitors. For instance, can anyone tell how many requests a thousand online visitors will make in one hour? And what kind of requests would those be? Database requests or static page requests?

I think the key problem occurs when marketers engage in a heavy burst campaign and don’t tell server managers to have extra power on standby. In a burst campaign, a great deal of effort and money is spent to create an attention explosion toward a website. It would therefore be unreasonable to expect zero server failures with the resulting burst response. Adequate contingencies can always be prepared, but only if the manager is expecting to have to make them.


Retailing: What’s working with online shopping

Jul 2005
29

The McKinsey Quarterly has a good article on tactics for online retailing. The article recommends a strategy of complementary online and offline tactics. Giving the examples of LL Bean and Ross-Simons, it calls the strategy a “triple play” — the online store drives traffic to the bricks and mortar store, while the bricks and mortar store acquires walk-in customers and a direct mail catalog offers traditional from-home purchasing from a hard-copy. In every which way, this strategy targets shopping behaviours and captures the market whichever way that the market likes to shop — with the convenience from the home or the human-contact of offline.

The McKinsey Quarterly: Retailing: What’s working online


WashingtonPost.com gives its readers customised news by zipcode

Jul 2005
18

The Washington Post is giving its American online readers the choice of viewing its content based on their zipcode. It will present readers with more news from their area or else it will show a version of their paper that’s more international. I think its great that newspapers are taking advantage of the internet’s customisation quality to make their websites more relevant to different market segments. It’s a great step forward that they’re realising that the market is highly segmented and that the internet can help them achieve targeting with cost-efficiency. Although ecommerce sites like Ebay and Craigslist have been doing it for years, it’s better late than never.

Post Site Splits Into Local, Global Pages


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Copywriter Malaysia